Shipping Policy

At Offroad Radios, we know that when you order a radio kit, you want it delivered quickly, safely, and ready for your next trip into the backcountry.


Shipping Carriers

We primarily ship using:

  • UPS

  • Canpar

  • Canada Post (for PO boxes and select remote locations)

All orders ship from Coquitlam, British Columbia, Canada.


Shipping Rates

British Columbia

We offer FREE shipping within British Columbia on all FSR Radio Kits.

Rest of Canada

FSR Radio Kits ship anywhere else in Canada for a flat rate of $15 CAD.


Order Processing & Lead Times

Because our FSR Radio Kits include frequency licensing assistance and custom radio programming, most orders typically ship approximately 1 week after ordering.

This allows time for:

  • Frequency licensing setup

  • Radio programming

  • Vehicle-specific kit preparation

  • Final testing and quality control

We believe it’s better to ship a properly configured, ready-to-use system than rush out an incomplete setup.


Transit Times

Estimated transit times are:

  • Lower Mainland BC: Typically 1 business day

  • Most BC destinations: Typically 1–3 business days

  • Other Canadian provinces:

    • AB: 1-2 business daysMB: 3-4 business days
    • SK: 3-4 business days
    • MB: 3-4 business days
    • ON: 5-6 business days
    • QC: 6-7 business days
    • NB: 6-7 business days
    • NS/NL/PEI: 8-9 business days
    • North: 10+ business days

     

Please note that shipping times are estimates only and may vary due to weather, carrier delays, holidays, or remote delivery locations.


Signature Required

All shipments require a signature upon delivery.

These are expensive communication and safety devices, and — much like logging trucks on BC backroads — porch pirates are a very real hazard too. Requiring a signature helps ensure your order arrives safely in the right hands.


PO Boxes & Remote Locations

For PO boxes and certain remote areas, shipments may be sent via Canada Post where courier delivery is unavailable.


Local Pickup

Local pickup is available in Coquitlam, BC by appointment after your order is ready.


Questions?

If you have questions about shipping timelines, carrier options, or delivery availability for your area, feel free to contact us before ordering.